Delivery Schedule

  • We will ship out the goods 3-5 business days AFTER receiving the payment.
  • Shipment is dependent on availability of items.
  • In the unfortunate event of any delay, we will contact you via email.
  • Delivery charges vary from product to product and will be indicated during the checkout.
  • Multiple transactions made within the same day may not be delivered on the same day. Orders will be shipped according to availability.

 

Self Collection

Currently there is no self collect option available.

 

Installation

We ship our products through SingPost, who do not provide any installation services.

Request for our installation is available. Please contact us directly to discuss further on the details on the works required

Shipping Agent

Unless there’s any other pre-arrangements, we will ship all items out in via SingPost via:

  • SingPost Registered Mail (Up to 1kg)
  • SingPost SmartPac (Up to 3kg and limitations on the dimensions)
  • SingPost Speedpost Standard (Up to 30kg)

Please note that there are limitations on the shipping addresses that SingPost can send the parcel to. EG: Military camp

For more information, please refer to SingPost’s website:

 

Non Acceptance of Shipped items

If the item has been shipped and if it gets returned back to us for whatsoever reason, the buyer shall be liable for the shipping costs / taxes / duties paid / administration charges in handling the parcel. If the buyer raises a non-receipt claim or claims that the item was not delivered and requests for refund, then they will only receive the amount paid for the product deducting the above said charges involved in the shipping the product.

Risk of loss and damage

Risk of loss and damage of the products you purchase passes to you on delivery. We shall retain title to the products until such time as payment in full (including delivery charges) has been effected.

Amendments to this policy

We reserve the right to amend, vary and change these terms & conditions at our discretion without any notice.